Jen Recycled Polyester Vegan Suede Platform Sandal | Black
Jen is a vegan suede jute platform sandal. It will carry you through the day in comfort and elegance. Style it with your favourite denim or pair it with a summer dress - you will look stunning!
- Upper: vegan suede made with recycled polyester. GRS certified 51% post-consumer recycled polyester, 49% conventional polyester
- Lining: vegan leather, breathable and antibacterial. 20% viscose 55% PU 35% polyamide
- Platform: lined with jute
- Sole: rubber
Platform height: 4cm in the front area and 7cm in the back.
Designed in Barcelona, responsibly made in Spain under fair working conditions. PETA Approved.
A shoe brand with a vegan soul, Mireya Playà was created in 2016 after the eponymous designer discovered that high-quality vegan shoes were missing from the market. The brand now creates sustainably produced footwear that is made to last for years and become a much-loved essential in clients' wardrobes. The brand has been featured in VOGUE, Vanity Fair and Marie Claire.
The Barcelona-based brand was created by fashion designer Mireia and her father Josep, who had worked in the footwear industry for over 30 years. Mireia has always lived immersed in design, architecture, fashion and shoes. At the age of 23, she turned vegan, and couldn't find any high quality, designer vegan shoes – so she joined forces with her father to create a stylish vegan shoe brand, with the ultimate goal of a fully sustainable product.
“It is very important for me to show the world that it is possible to make shoes without harming animals, and I’m very happy that I could build a project that shares my values.”
The brand's shoes are made from a bio-based synthetic material made with corn and recycled fibres. They also use a vegan suede made with recycled polyester, and the soles of their sneakers are 100% organic – they are made out of latex from sustainable forests and made with handmade processes in Lyon.
The brand works with factories in Spain that meet the country's legal requirements in terms of health and safety, as well as fair wages. They carry out occupational health and safety inspections yearly, and all their workers have legal contracts.
The factories Mireia Playà works with are based in the Alicante area in Spain. They are recognised for their tradition and knowledge in shoe manufacturing. As a family business, Mireia Playà prefers to work with partners whose origins are similar to theirs. In their suppliers' factories, entire families work in different departments.
All Mireia Playà packaging is plastic-free and recyclable.
Mireia Playà is a PETA-Approved Vegan brand.
As a marketplace, we sell over 100 beautiful vegan and sustainable brands – but we don’t hold stock, so when you order a product from us, the item gets shipped from the brand itself. This eliminates needless carbon emissions and use of resources from not having to have the item packaged and shipped to us, and then repackaged and shipped out again to the customer; and not having to run major warehouse operations in addition to those of our brands.
If you have purchased multiple items from different brands at the same time, each item will be sent separately and directly from each individual brand.
Immaculate Vegan is therefore not directly responsible for the delivery of items purchased on our site. Responsibility for this is passed to the brand, once the purchase has been made and payment has been collected by us. However, we manage all customer communications, so if you have any issues with delivery of your item, please contact us at firstname.lastname@example.org
Delivery Destinations and Costs
We currently ship to the following territories: Europe, North America (US, Canada, and Mexico), Australia, New Zealand, Israel, UAE, Hong Kong, and Japan.
Note: Each of our brands select which countries in the world they deliver to, and they set their own delivery costs for each country (which will vary). If this is not clearly stated on the individual product page, then you will be able to check in the shopping bag before proceeding to payment.
Our brands also select their own couriers, which may also differ by country.
Delivery and Promotions
If you use a promotional code, the reduction is usually applied only to the price of the product and not the delivery cost.
VAT and Import Duties
All UK and EU orders have VAT already included, so you should not be charged VAT for orders you receive in the UK and EU. However you may be liable for import duties if you order a product from outside the UK and EU, e.g. from the US.
For customers outside of the UK and EU, your order may be subject to VAT and import duties upon arrival into your country, based on where you live.
As the customer, you are responsible for paying any duties that apply in your region. These are government-imposed duties that we have no control over as a retailer. Should you require more information, please contact your local customs office.
Depending on the postal services used by the brand, you will have either an option to pay any additional fees online by following the tracking number available once order is shipped or directly to your courier upon delivery. NB: you will be required to pay any relevant duties before your order will be released to you.
Unfortunately, if you fail to pay any charges and the parcel is returned to sender, we will not be able to refund your order.
Once you have ordered one or more items from Immaculate Vegan, the relevant brand will be immediately notified by Immaculate Vegan. This initiates the processing of your order, and ultimately delivery to you.
We ask our brands to send items to you as quickly and as cost efficiently as possible. Please bear in mind that products ordered from countries far away from your location will likely take longer to get to you.
A delivery confirmation email from Immaculate Vegan will be sent to you as soon as the order has been sent. This email will contain a tracking number and the date the brand dispatched the item.
If you want to know the status of your delivery, please use the tracking number and link in this delivery confirmation email. This is the easiest and quickest way for you to get this information.
If a brand is experiencing a high volume of orders, or other factors such as poor weather or postal strikes, delivery may be delayed by a few days.
If you experience a delivery issue which has not been resolved by the brand, please contact us and we will do our best to resolve this.
Incorrect Address Details
Please ensure your address is completed correctly and a valid phone number is available at order. Immaculate Vegan does not take responsibility for lost or undelivered items if the address is incorrect.
If your order is returned to the brand, the cost of redelivery must be paid before it is despatched again.
Please see our Returns Policy
We hope you love the items you buy from us; we take the utmost care in ensuring our goods are of a high quality. Additionally, as shipping goods has an environmental impact, we hope to minimise returns by giving you as much information as possible about each product.
However, we understand that from time to time things might not be quite what you expected. So here is our policy and instructions if you ever need to return a product:
Immaculate Vegan is a multi-brand marketplace. That means we offer products from different brands based in different countries. So you need to return your item directly to the brand supplier, not to Immaculate Vegan.
If you want to return an item, you need to inform Immaculate Vegan, rather than the brand. Please email us at email@example.com. You have 14 days to inform us of your desire to return an item, and then a further 14 days from the date you notify us to send back the item.
All items returned must be in their original condition – unused, unworn, unwashed, in the original packaging and with original labels and any hygiene stickers attached. All beauty products must be unopened, with all seals in place. Unfortunately, our suppliers will not be able to accept any items that fail to meet these criteria.
Many of our suppliers don’t include a returns slip in the package itself for environmental reasons; so if you don't find a returns address and returns information in your package, please don't worry. Just email us at firstname.lastname@example.org, and we will send you a returns slip with the returns address for that brand.
What can be returned?
Any item – regular priced or sale price – may be returned and refunded. This includes items purchased with a promotional or discount code.
However, any custom-made / made to order products cannot be returned and refunded.
If the supplier offers free returns, a Free Post sticker or code will be included in the packaging.
If the supplier does not offer free returns, you are responsible for packaging up the item and posting it back at your own cost. In this instance, we recommend a signed-for delivery with proof of postage.
The exception to this is when the item is faulty, in which case the brand is responsible for paying for costs of returning the item. Please inform us if you receive a faulty item as soon as possible, by emailing email@example.com.
Any delivery costs or import taxes you may have had to pay to receive an item cannot be refunded by us upon the return of that item.
You are responsible for any item being returned until it arrives back at the supplier.
It is your responsibility to fill out any customs declaration form correctly. When filling in the customs declaration form, please consult with your post office personnel how to declare a return exempt from import duties. Otherwise the brand may be charged customs import taxes, which they will deduct from your refund amount.
Processing your return
Once your returned item is received and inspected, the supplier will notify us, and we will then send you an email confirming this. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed. We aim to refund you as soon as we can, once your returned item has been processed by the supplier.
We are legally obliged to ensure your money is refunded within 14 working days of receipt of the returned goods in saleable condition.
Please note that original shipping costs are not refundable unless the delivered item is faulty.
Most of our brand partners allow exchanges, although some only offer a return and refund. If you wish to have an exchange, please contact us at firstname.lastname@example.org.
If you have had to pay import duty on a purchase, then you may be able to reclaim that from your local tax office, if you return the goods. Immaculate Vegan is not responsible for any additional customs and taxes applied to an order.
Returns & Damages
Immaculate Vegan is not liable for any items damaged or lost during delivery. If this does occur, please let us know and we will contact the brand and then follow up with you.
Cancellation policy and process
You can cancel an order that you have paid for if it has not yet been dispatched. To do this, please notify us by using the Contact Us form on our website or email us at email@example.com.
If you cancel an order that has been dispatched you are obliged to pay the cost of the return shipping. Note: we are unable to refund this or the original shipping fee.
We aim to process your refund within than 5 days of receipt of goods.
Any custom-made or made-to-order products cannot be cancelled.
This policy applies to products purchased from the www.immaculatevegan.com website only.