Delivery & Returns
Delivery
As a marketplace, all items are shipped to you directly by our brands, using tracked delivery. If you have purchased multiple items from different brands at the same time, each item will be sent separately.
Our brands usually dispatch items within 1-2 days of your order. Shipping can take between 3-10 days depending on where you are based and where the brand is based. See our Delivery page for full details.
If you have any questions or issues with delivery of your item, please contact us at customers@immaculatevegan.
Returns
You have 14 days to inform us of your desire to return an item, and then a further 14 days from the date you notify us to send back the item. See our Returns page for full details.
If you would like to return an item, please email us at
Please check the return costs for sending back to the brand's location before ordering. The brand location is mentioned on the product page or you can check the exact location here
