Taxes & Duties

All of the prices shown on our store include UK VAT at 20%. However, if you are based outside of the UK, we will remove UK VAT at checkout, and apply your local VAT instead, if applicable. This is dependant on where you are based – please see below.

EU orders up to and including £135 / 150 Euros

At checkout we will remove UK VAT of 20% and apply your EU member country VAT rate instead. This will be clearly shown on your invoice. 

EU orders more than £135 / 150 Euros

At checkout we will remove UK VAT of 20% and not charge you any additional VAT. However, please note that you may be required to pay your EU member country VAT at point of delivery, through the courier.

Rest of the World, including USA & Canada

At checkout we will remove UK VAT of 20% and not charge you any additional VAT. However, please note that you may be required to pay your country / region VAT at point of delivery, through the courier.

Import Duties

Your order may be subject to import duties.

If you are based in the UK or EU and you order from a brand who ships from outside of the UK or EU, you may be liable to pay import duties.

Customers based outside the UK and EU may also be liable to pay import duties on shipments arriving from another country.

These will be charged at point of delivery, and payable through the courier.

As the customer, you are responsible for paying any duties that apply in your region. These are government-imposed duties that we have no control over as a retailer. Should you require more information, please contact your local customs office.

Payment of VAT & Import Duties

Depending on courier used by the brand, you will have either an option to pay any additional fees online by following the tracking number available once your order is shipped, or directly to your courier upon delivery. Please note, you will be required to pay any relevant duties before your order will be released to you.

Unfortunately, if you fail to pay any charges and the parcel is returned to sender, we will not be able to refund your order.